Contact
Talk to a person, not a bot
Misty Magic Fan is run by a small team, so your email reaches someone who actually knows the product.
What to include
Order or delivery help
Include your order number and the email you ordered with. We can check tracking, update details before dispatch, or chase a stalled parcel.
Returns and warranty
Tell us what went wrong and attach a photo if the fan arrived damaged. We will reply with the return address or a replacement plan.
Wholesale, press or anything else
Stockists, reviews and collaborations are welcome. Send a short note about what you have in mind and the best way to reach you.
Answers you can find right away
Delivery times, tracking and duties are set out in the shipping policy. Return windows, costs and refund timing live in the return policy. For anything else, email is fastest.
Newsletter
If you signed up for the 10% welcome code, it arrives on screen and by email the moment you join. You can unsubscribe from any message with one click, and we never share your address.