Support
Shipping Policy
Every Misty Magic Fan ships free, with tracking, anywhere we can deliver. Here is exactly what to expect from the moment you order.
Last updated November 2026
Free on every order
No shipping charges, no minimum spend, worldwide.
Dispatched in 1–2 days
Orders leave our warehouse within two business days.
Tracked delivery
A tracking link is emailed the moment your parcel ships.
Duties shown upfront
Any taxes or import fees appear at checkout before you pay.
Delivery times and costs
Shipping is free on every order, in every destination below. There is no expedited option at the moment.
| Destination | Estimated delivery | Cost |
|---|---|---|
| Canada | 3–7 business days | Free |
| United States | 4–8 business days | Free |
| United Kingdom & Europe | 7–12 business days | Free |
| Australia, NZ & rest of world | 7–14 business days | Free |
Delivery estimates are counted from dispatch, not from the moment you order. Peak seasons and customs inspections can add a few days.
Processing and dispatch
Orders are packed Monday to Friday and dispatched within 1–2 business days. Orders placed on a weekend or public holiday are processed on the next business day. A confirmation email is sent when the order is placed, followed by a tracking link when the parcel leaves the warehouse.
Taxes, duties and import fees
Applicable sales tax is calculated at checkout based on your delivery address. Where a destination charges import duties or handling fees, they are shown at checkout before you pay, so there is nothing to settle on arrival.
Address accuracy
Please double-check your street address, unit number and postal code before paying. Checkout may validate the address and occasionally flags an unusual but correct entry, such as a rural route or a new building; if that happens, adjust the format slightly or email us and we will help. We cannot redirect a parcel once it has shipped, and undeliverable orders returned to us may be subject to the return shipping cost.
Lost or damaged parcels
If tracking stalls for more than seven days, or your parcel arrives damaged, email us within 48 hours of delivery with your order number and a photo of the packaging. We will send a replacement or refund you. See the Return Policy for details.
Questions
Email mistymagicfan@gmail.com with your order number and we will reply within one business day. You can also read our contact page.